What is the check-in and check-out policy at Occidental Cozumel?
Check-in is at 15:00 and check-out is by 12:00.
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Occidental Cozumel, All-Inclusive in Cozumel
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Key details
About This Resort
Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel,
- Close to Nachi Cocom Beach Club & Water Sport Center
Great
8.1
7.6
4.0
4.1
Occidental Cozumel - All-inclusive beachfront resort near Palancar Reef
Located 20 km from Cozumel, set on San Francisco Beach. Features 7 restaurants (4 à la carte specialties - Mexican, Mediterranean, Seafood, International, 2 buffet venues, 1 pizzeria open until 1:30 am). Includes 4 swimming pools (activities pool, adults-only relaxation pool, children's pool, Royal Level hydromassage pool). Offers diving clinics, PADI 5-star dive shop on-site. Wellness center includes sauna, hydromassage tub, fitness center, beauty salon. Sports facilities: 2 lit tennis courts, beach volleyball courts, multipurpose court. Water activities: kayaking, snorkeling, water polo, sailing, windsurfing equipment provided. Kids' club with shallow pool and garden. Minimum age for spa access: 16 years.
Additional perks of the hotel
La Misión nightclub with DJ and pool table
Computer station with internet access
Independent concierge desk (7:00-22:30)
Currency exchange service
Day passes available ($82 adults, $41 children)
Adapted facilities for reduced mobility guests
UNESCO World Biosphere Reserve location
Room Options
Deluxe Rooms (39 m^2): Located on floors 1-3, feature 2 double beds or one 2m-wide bed, balcony/terrace. Deluxe Concierge Rooms (39 m^2): Include daily minibar restocking, premium toiletries. Royal Level Rooms (39 m^2): Located on floors 1-2, full bathroom, balcony. Royal Level Junior Suites (78 m^2): Third floor location, living room, king bed. Royal Level Master Suite (117 m^2): Features living room, dining area, kitchenette, two bathrooms.
Other conveniences
Wi-Fi connection (complimentary)
Minibar (soft drinks, beer, water)
Air conditioning and ceiling fan
Pod coffee maker
Safe deposit box
Iron/ironing board
Bathroom with separate shower and tub
Evening turndown service
24-hour room service (extra charge)
“This resort presents an all-inclusive experience amplified by the Royal Level's upgraded services. I noted the integrated diving lessons, a standout, given the proximity to Palancar Reef. The hacienda-inspired architecture, set amidst lush mangroves, enhances the overall tropical feel.”
Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
- Grand Concierge2 persons39 sq. feet2 Double bedsAir conditioningBathtubroom details
- Royal Level Luxury2 persons39 sq. feet1 King-size bedAir conditioningBathtubroom details
Triple Room2 persons39 sq. feet2 Double bedsAir conditioningBathtubroom details
Show all rooms
Rates and Room Availability by Date
Find available dates and compare today’s prices
July 2026 - July 2027
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Check-in/ Check-out
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Horseback riding
- Tennis court
- Billiard tables
- Table tennis
- Fishing
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Occidental Cozumel invites guests to explore a delightful array of dining options that celebrate both local heritage and global flavors. From family-friendly settings to romantic atmospheres, each restaurant offers unique culinary experiences that promise to satisfy all palates.
La Posada
International
Ambiance
Family friendly, Traditional
Key Offerings
A variety of international dishes served in a warm, welcoming environment, perfect for families. Enjoy breakfast and dinner while soaking in the lively atmosphere.
Reservation
no
Breakfast, Dinner
Club de Playa
Beachside Casual
Ambiance
Family friendly
Key Offerings
An inviting beach club offering light bites ideal for lunch, great for lounging under the sun with friends and family.
Reservation
no
Lunch
La Piazza
Pizza
Ambiance
Casual
Key Offerings
Delicious wood-fired pizzas served in a laid-back setting, perfect for a casual yet satisfying dinner experience.
Reservation
no
Dinner
México Lindo
Mexican
Ambiance
Traditional
Key Offerings
Authentic Mexican dishes showcasing rich flavors and culinary traditions, perfect for an evening immersed in local culture.
Reservation
yes
Dinner
Los Olivos
Mediterranean
Ambiance
Family friendly
Key Offerings
A vibrant selection of Mediterranean cuisine served in a cozy atmosphere, an ideal spot for a family dinner gathering.
Reservation
yes
Dinner
Show more
Location
Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel,
Explore Cozumel
Explore Cozumel
Nachi Cocom Beach Club & Water Sport Center
10 minutes' walk
A premier beach club offering water sports, lounges, and delicious dining for a laid-back day by the sea.
Palancar Reef
10 minutes' drive
A stunning diving and snorkeling spot known for its vibrant coral and marine life, suitable for all experience levels.
Playa Palancar
5 minutes' drive
A serene beach ideal for sunbathing and swimming, featuring shallow waters and soft sand for a relaxing day.
El Cedral
10 minutes' drive
A historical site with ancient ruins and Mayan culture, providing guided tours for an educational experience.
Snorkeling Tours
10 minutes' drive
Guided snorkeling tours at Palancar Reef with gear rental included. Perfect for both beginners and seasoned snorkelers.
Yoga Classes
10 minutes' drive
Relaxing yoga classes available at nearby studios, offering sessions for all levels in peaceful settings.
Aqua Park Fun
5 minutes' drive
Playa Mia Grand Beach Park offers exhilarating water slides and kids' play areas ensuring fun for the entire family.
Alberto's Beach Bar & Restaurant
13 minutes' walk
A casual eatery with a beachfront view serving fresh seafood, tacos, and tropical cocktails in a laid-back atmosphere.
La Mision
8 minutes' walk
A local favorite known for its authentic Mexican cuisine, vibrant ambience, and outdoor seating, perfect for dinner.
Cozumel Sports Bar
10 minutes' drive
A lively bar featuring live music and sports broadcasts, creating an energetic vibe for adults and families alike.
Carlos'n Charlie's
10 minutes' drive
A vibrant restaurant with live entertainment and a kid-friendly environment, offering Mexican cuisine and a fun atmosphere.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Occidental Cozumel guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
193
Former name
Occidental Grand Cozumel Hotel
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Pros
Helpful staff
Tasty food
Clean sea
Tranquil territory
Cons
Salt water shower
Moldy rooms
Guest reviewsShow more reviews
FAQs
About Occidental Cozumel
How far is Occidental Cozumel from Cozumel International Airport?
Occidental Cozumel is approximately 20 km from Cozumel International Airport, which is about a 25-minute drive.
What dining options are available at Occidental Cozumel?
The hotel features 7 restaurants, including 4 à la carte options, and offers unlimited meals and drinks.
What are the highlights of the facilities at Occidental Cozumel?
The hotel boasts 4 outdoor pools, a wellness center, a fitness center, and beach access.
Is free Wi-Fi provided at Occidental Cozumel?
Yes, free Wi-Fi is available in public areas and guest rooms.
What activities can guests engage in at Occidental Cozumel?
Guests can participate in a variety of land and water sports including snorkeling, kayaking, and tennis.
Does Occidental Cozumel have children's amenities?
Yes, the hotel provides a kids' club, children's pool, and a children's playground.
What recreational venues are available at Occidental Cozumel?
The hotel includes a nightclub and evening entertainment programs for guests.
What room amenities can guests expect at Occidental Cozumel?
Rooms are equipped with air conditioning, flat-screen TV, and a private balcony with garden views.
What language do the staff at Occidental Cozumel speak?
The staff speaks both Spanish and English.
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